Frequently asked questions

PlayTubeVideo uses a Node.js/Express server with a React and Next.js frontend, MySQL-compatible persistence and Socket.IO/Agora integrations for real-time experiences.

Use Node.js 22.x or newer. The project declares node >=22.x in package.json.

Use the item according to the applicable Envato license. A standard license generally covers one end product/domain. Check the current Envato license terms for your use case.

Yes. Configure .env.development, ensure MySQL is available, then run npm install and npm run dev. The included development configuration uses port 4000.

Review the environment file for your mode: database credentials, PUBLIC_URL, ADMIN_SLUG, secrets, timezone, CDN and media provider values. Follow the complete Getting Started guide.

Install dependencies, run npm run build, then use the supplied production start workflow or your hosting provider's Node process manager. Put HTTPS/reverse-proxy configuration in front of the Node process.

Check DB host, port, database name, username and password; confirm the database server accepts connections from the application host; then restart the Node process after changing environment values.

Confirm upload permissions, available disk space, file limits and the FFmpeg binary path. Run which ffmpeg on Linux and configure the path in the video settings area.

Videos, audio, live streams, stories, reels, community posts, polls, links, events, tickets, products and paid messages. Access is controlled by member-level permissions and platform settings.

Stories support photo, video, audio and text formats with privacy, viewer tracking, reactions and a time window controlled by the Stories settings.

Enable paid community posts for the relevant role, set a price when composing, and verify wallet/commission settings. The post body and attachments remain protected until the viewer purchases access.

Creators can publish online or offline events, choose free or paid access, sell tickets and use the event community feed. Review payment and commission settings before enabling sales.

Yes. The responsive frontend adapts to mobile screens and includes theme preferences. The PWA settings allow you to configure an installable app identity and icons.

The release includes multiple gateway integrations such as PayPal, Stripe, Razorpay, Cashfree, Flutterwave, Paystack and bank transfer, depending on your enabled configuration and region.

Configure a sandbox/test gateway first, use a test currency/account, verify success and failure flows, and confirm wallet, transaction, commission, notification and email records before going live.

Use the relevant payment, earning or feature settings to select a commission type/value. Test the resulting sender, owner and admin ledger values with a small transaction.

Creators use the dashboard wallet/earnings areas. Administrators can review transactions and earnings from the admin payment and earnings sections.

The default admin URL is PUBLIC_URL + ADMIN_SLUG. With the included development values, it is http://localhost:4000/video-admin.

Use the admin member roles/levels area. Review permissions for videos, stories, community posts, events, chat, gifts, products, live streaming and OpenAI before opening each feature to creators.

Use the admin Languages and Menus areas. Make a backup before changing translation keys or navigation structure.

Yes. Change ADMIN_SLUG in the environment file, restart the Node process and update any bookmarks, reverse-proxy rules or security policies that reference the old path.

Email softwareservitium@gmail.com. Include your purchase code privately, URL, exact error, steps to reproduce, Node/database versions and sanitized logs. Never send passwords or API secrets.

Product questions, feature guidance and reported bugs are covered. Custom hosting, server administration and bespoke development may require separate paid assistance. Typical responses can take up to two business days.